Question 1

What does SiteProof replace?

Accepted Answer

SiteProof replaces the mess of Word docs, email chains, photos scattered across SMS threads, and paper job sheets that contractors usually stitch together at the end of the day. One app captures the work on-site, builds a branded PDF, and ships a share link to your client — no desktop upload, no follow-up email.

Question 2

Can I use it on-site from my phone or tablet?

Accepted Answer

Yes. SiteProof ships native iOS and Android apps plus a tablet-optimized layout. Capture, annotate, and sign off right at the jobsite — including offline. Photos and notes queue locally and sync as soon as you have signal, so a poor connection never blocks the day.

Question 3

How does the photo capture flow work?

Accepted Answer

Tap to add photos as you walk the site — there is no fixed cap per report. Pair before-and-after shots, drop in captions, and tag severity (minor, moderate, major) inline. The AI-assisted damage-note drafting reads each photo and writes a starting note you can edit before sending.

Question 4

Do my clients need an account?

Accepted Answer

No. Clients open share links in a normal browser without signing up or installing anything. They see exactly what you sent them — no upsells, no other reports, no branded sign-in gate.

Question 5

How long do share links last?

Accepted Answer

Share links expire 30 days after send by default, and you can shorten or extend the window per deliverable. Revoke a link at any time from the report view and the client’s access closes immediately, even if the URL is still open in their browser.

Question 6

Can I export a PDF and get the report signed off?

Accepted Answer

Every report exports as a branded PDF you can email, print, or attach to your existing workflow. For client sign-off, send the share link — clients leave a timestamped approval directly on the report, and a copy is stored on your account.

Question 7

Is there a free trial? What’s the difference between the plans?

Accepted Answer

Every plan includes a 14-day free trial — no credit card required. Solo is one user, unlimited reports, branded PDFs, AI-assisted notes, and email delivery. Pro adds custom branded templates, per-job assignee tracking, and priority support for up to five users. Team layers in a shared report library, an admin dashboard, and SSO for crews up to twenty.

Question 8

Can I brand reports with my logo, colors, and add my team?

Accepted Answer

Yes. Upload your logo, set brand colors and a layout once, and every report — whether from the solo contractor or a five-person crew — ships with your identity on it. Adding a new team member is one invite, and seat counts grow with the plan: one on Solo, five on Pro, twenty on Team.

Frequently asked questions

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Pricing & branding

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